Support
Need a hand? Most answers are below. If something isn't covered, reach out and we'll help.
Contact: support@luqora.app
Common questions
Do I need an account?
No. Luqora works fully offline and on-device. Signing in (Apple or Google) is optional and adds syncing across your devices and 10 free AI auto-fills a month — your collection is yours either way.
How does Style Check work?
Share an outfit and the people you send it to can rate it, choose between outfits, or suggest a remix — right in their browser, no account needed. You stay in control of the link.
What's included for free, and what's Pro?
Cataloging your pieces, building outfits, planning your week, cloud sync and Style Check are free, with no limit on pieces. Signed in, you also get 10 free AI auto-fills a month. Pro adds unlimited AI auto-fill, AI outfit suggestions and wear analytics.
How do I cancel or get a refund?
Apple bills Luqora Pro, so you cancel and ask for refunds through Apple. To cancel, open your iPhone Settings → your name → Subscriptions → Luqora Pro → Cancel Subscription. To ask for a refund, go to reportaproblem.apple.com. Full details are in our Terms (Cancelling and refunds).
How do I delete my account or data?
In the app: Settings tab → Delete account (at the bottom, under Danger zone — shown when you're signed in). That removes your synced data. Local data is cleared by deleting the app. Deleting your account does not cancel an active subscription — cancel that first in your iPhone Settings → your name → Subscriptions.
Is my data private?
Yes. No ads, no trackers, no data sales. See the Privacy Policy for the full detail.